- Posted by Prakash
- On May 30, 2020
#Customer Satisfaction First
We enjoy 100% customer
Dhyan’s culture is built to focus on the customer and to win as a team. Our employees and partners work hard every day to deliver exceptional value to our customers. We strongly believe that if we don’t succeed as a team in exceeding our customer’s expectation, then we have also failed as individuals.
While we have delivered many management systems, both simple and complex, covering a wide variety of technologies and devices, one thing that has remained constant is our passion for delivering exceptional value to our customers.
Around the world, Dhyan’s management systems are successfully managing millions of devices ranging from a simple device such as a street light controller to highly complicated device such as a fabric switch or a core router.
With more than 15 years of management system expertise in delivering a wide variety of management applications, Dhyan is recognized as an expert in device monitoring and management.
Why become a Dhyan customer? Read what our customers have to say about working with us, our products, our expertise, our people and more!
After evaluating several companies in the EMS space, we chose to select Dhyan….Your NetMan® software framework delivered on its promise of being able to handle complex devices and your team did an excellent job customizing NetMan to deliver a world class EMS for us. For example, the Dhyan team did an outstanding job in designing an innovative graphical display for our network auto-discovery results.
I believe that our EMS was also one of the key reasons for our success. In addition to being intuitive and easy to use, our EMS which is based on DMS technology, met all the functional, usability, and scalability criteria laid down by the customer.
It gives me great pleasure to thank you and your team for the flexibility and excellent support that your team has shown in the development of our management application. We felt that DMS technology not only supported almost all the advanced features that we were looking for in a management system but was very intuitive and easy to use.
After considerable due diligence we finally elected to go with you guys. We chose Dhyan because of NetMan, your domain knowledge, and flexibility. NetMan met our requirements of being a mature and open platform that is scalable with a full set of features
Dhyan team members displayed strong knowledge of the full software design. They helped support and mentor the Belfast team during the handover, and exhibited commendable pride and commitment to the project. Please pass on our gratitude to the team.
I was impressed by the flexibility and adaptability of your team who did very well in coping with the changes in the project and when required went the extra mile to ensure that the project delivery commitments were met. I am happy to say that DMS technology and Dhyan, our development partner, exceeded our expectations.
We found DMS technology to be robust and mature and it exceeded our expectations….Based on this experience, I would highly recommend Dhyan’s DMS technology and implementation services for developing an Element Management System
Although I had high expectations for your team, I must admit that you exceeded my expectations…What differentiated your team from other teams that I had worked with is that they seem to have a solid understanding of the domain and good grasp of the technologies as well
We were pleasantly surprised that our EMS scaled pretty well, both in terms of functionality and performance. I believe this could be attributed to the fact that the underlying technology for our EMS is DMS.…
…since DMS is components based, the changes (that I had requested) could be accommodated without a price increase. That pretty much sold me on DMS and Dhyan! I believe by using DMS, in addition to being flexible and responsive to our customers, we were able to provide a different look and feel to our EMS and differentiate ourselves in the market place.
…. have definitely vindicated my choice of going with Dhyan and DMS (Dhyan Management Systems). WFM was also well received in the market place and was voted as the Product of the Week by Network World Magazine! Please convey my sincere thanks to your team for a job well done.
Dhyan SmartMan® framework has delivered on its promise of being flexible and scalable solution. Dhyan’s services team had done an excellent job of updating SmartMan® to deliver a custom NEMS platform…I have observed the Dhyan team to have sound EMS domain knowledge and are good at building creative solutions to exceed customer expectations